Virtual IOP and PHP for Mental Health in Massachusetts
An online intensive outpatient program (IOP), 9 AM to 12 PM, or a full-day virtual partial hospitalization program (PHP), 9 AM to 3 PM, Monday through Friday, by secure video from home. The same licensed Massachusetts clinicians, the same schedule and the same group as our Sharon, Bedford and Quincy centers.
- Most major insurance accepted
- Same-day callback
- Psychiatry and medication management included
- Confidential and HIPAA-compliant video
One short, confidential conversation. No pressure and no obligation. Most people who call today can start this week.
Tell us how to reach you. A clinician will call you back today, verify your insurance and tell you which start dates are open.
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Protected and confidential. HIPAA-compliant. We never share your information.
- Joint Commission accreditedNational Quality Approval
- State licensedMA Department of Mental Health
- Master's-level cliniciansLicensed in Massachusetts
- Secure video platformHIPAA-compliant sessions
Choose the hours that fit your week
Our online IOP and online PHP run live over secure video with a Massachusetts clinician and a small group of other adults. You are assigned your own therapist for individual sessions, and psychiatry and medication management are part of the plan when you need them. We recommend a level after a short assessment, and the decision is yours.
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Virtual Intensive Outpatient Program (IOP)
Monday to Friday · 9 AM to 12 PM · typically 6 to 8 weeks
- Three hours a day of group and individual therapy
- Afternoons free for work, school or family
- Weekly check-ins with your own therapist
A fit when weekly therapy has not been enough, but you are stable enough to manage the rest of your day.
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Virtual Partial Hospitalization Program (PHP)
Monday to Friday · 9 AM to 3 PM · typically 4 to 6 weeks
- Six hours a day, our most structured level of care
- Evenings and weekends at home
- Steps down to IOP as you improve
A fit when symptoms are getting in the way of daily life and you need more support than a few hours a day, without an inpatient stay.
From first call to first session
Most people who reach out today have a start date before the end of the week. There is no waiting room and no commute.
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Reach out
Call us or send the form. A clinician gets back to you the same day, usually within the hour.
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Short, confidential assessment
About fifteen minutes by phone or video, at no cost. We ask what is going on, what you have tried, and what you want to change.
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Verify benefits and start
We recommend IOP or PHP, confirm your coverage, send your secure video link and introduce you to your therapist and your group.
A device, a connection and a quiet place
No special software. The video platform is HIPAA-compliant and runs in a browser or app on any of these.
- Phone, tablet or computerAnything with a camera and microphone. We send a link before each session.
- A reliable internet connectionHome Wi-Fi or a mobile connection is enough. We will test it with you before day one.
- A private spaceSomewhere you can talk openly for the length of the session. Headphones help.
Real clinicians, based in Massachusetts
The same licensed, master's-level clinicians who run our in-person programs. You will know who you are working with before your first session.
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Karen Burke Behavioral Health Program Director
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Christiana Cefalu Primary Therapist
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Alica Lambert Primary Clinician
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Caitlin Thorp Clinical Manager
Evidence-based therapy, delivered live
Group sessions are live and interactive, not recorded. Your therapist uses approaches with real research behind them, chosen for what you are dealing with.
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Cognitive behavioral therapy
Working on the thoughts and behaviors that hold people back from their goals, and building practical ways to change them.
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Dialectical behavior therapy
Skills for managing intense emotions, distress, and relationships without losing your footing.
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Acceptance and commitment therapy
Shifting challenging thoughts toward action that aligns with what matters to you.
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Internal Family Systems
Understanding the different parts of yourself and how they shape the way you respond.
- Exposure and response prevention (ERP)
- Solution-focused therapy
- Narrative therapy
- Mindfulness practices
- Individual therapy
- Group therapy
- Family therapy
- Psychiatry and medication management
Conditions we treat
Person-centered, trauma-informed care for adults anywhere in Massachusetts.
- Anxiety
- Depression
- PTSD and trauma
- OCD
- Bipolar disorder
- Stress disorders
- Self-harm
- Anger management
- Schizophrenia
- Schizoaffective disorder
Online IOP and PHP are covered by most major plans
Telehealth IOP and PHP are billed the same way as in-person care by most Massachusetts insurers. We verify your benefits before you start, so you know what it costs before the first session. It takes a minute and it stays confidential.
Please note that we are not able to accept Medicaid, MassHealth or WellSense at this time.
The centers behind your virtual care
Three Massachusetts locations, in Sharon, Bedford and Quincy. Your clinicians work from here, and you can switch to in-person care at any point if it suits you better.
Trusted by families across Massachusetts
Before you call
Is an online IOP or virtual PHP covered by insurance?
In most cases, yes. Most major Massachusetts plans cover telehealth IOP and PHP the same way they cover in-person care. We verify your specific benefits before you start and tell you exactly what to expect. We are not able to accept Medicaid, MassHealth or WellSense.
How many hours a week are the online programs?
IOP is three hours a day, Monday through Friday, 9 AM to 12 PM, for about 6 to 8 weeks. PHP is six hours a day, Monday through Friday, 9 AM to 3 PM, for about 4 to 6 weeks. Both include breaks, and both step down as you improve.
Is an online intensive outpatient program as effective as in person?
For most adults in IOP and PHP, yes. The content, the clinicians, the group and the schedule are the same as our in-person programs, and research on telehealth outpatient care supports comparable outcomes. If at any point in-person care would serve you better, you can switch to Sharon, Bedford or Quincy without starting over.
Who can join the virtual IOP or PHP?
Adults located in Massachusetts during their sessions. Our clinicians are licensed in Massachusetts, so we cannot treat you by video from another state. If you are not sure whether virtual care is the right level for you, the assessment call is where we work that out together.
What do I need for telehealth sessions?
A phone, tablet or computer with a camera, an internet connection, and a private place to talk. We send a secure link before each session. There is nothing to install, and we test the connection with you before your first day.
Is what I say confidential?
Yes. The video platform is HIPAA-compliant, sessions are not recorded, and everything you share is confidential, including your first call.
How do I get started?
Call 855.520.0531 or send the form on this page. A clinician calls you back the same day, usually within the hour, for a short confidential assessment. We verify your insurance, recommend IOP or PHP, and give you a start date, often within the same week.
Start your online IOP or PHP from anywhere in Massachusetts
One short, confidential conversation. No pressure and no obligation, just a clear answer about coverage, the schedule and when you can start.